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Shipping & Returns



Shipping to MOST locations in Canada is FREE! Shipping is done via UPS Ground, Canada Post, or another courier. We reserve the right to pick the carrier and shipping method and to refuse free shipping to any location if it's remote in our definition (rural areas, BC islands, northern Quebec etc). In this case we will get back to you with a shipping quote. We will only ask you to pay the amount which is above the regular shipping rate.

All shipping is trackable and fully insured against loss or damage.

Shipping times range from 3 to 10 days to most locations. Unfortunately we do not offer faster shipping as the dimensions and weight of the beds make this cost-prohibitive.